Reference

How mg4d login Handles Your Personal Data

At mg4d login, your personal data belongs to you — we collect only what is necessary to run your account, process deposits via DANA, OVO, GoPay or QRIS…

Data Minimisation PolicyDANA, OVO, GoPay & QRIS Transactions SecuredAccount Data Accessible on RequestRetention Periods DisclosedContact Path Always Open
Explore the Lobby Read FAQ
mg4d login How mg4d login Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your stored data, ask us to correct inaccurate records, or raise a concern about how your information is handled, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within 5 business days. You can also reach our live-chat agents — available 07:00–23:00 WIB daily — who will route your request to the privacy team immediately.

Team online

Live Chat

Open the chat widget in your account dashboard between 07:00 and 23:00 WIB. A support agent will log your privacy request and escalate it to our data team within one business hour.

Email Privacy Request

Send a written request to our privacy inbox from the email address registered on your account. We will acknowledge receipt within 24 hours and resolve the request within 5 business days.

In-Account Request Form

Navigate to Account Settings → Privacy & Data on desktop or mobile, complete the form, and submit. The form creates a logged ticket so you can track the status of your request in real time.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security practices across every part of your account — from the moment you log in from Yogyakarta or anywhere else in Indonesia, to the point your QRIS or GoPay…

Encryption in Transit

All data exchanged between your device and our servers — including DANA and OVO payment references — is encrypted using TLS 1.2 or higher. This applies whether you are on mobile data, WiFi or a corporate network.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how you navigate account sections. You can adjust cookie preferences in Account Settings at any time; essential cookies cannot be disabled as they maintain session integrity.

Data Retention Schedule

Session and activity logs are deleted after 90 days. Payment transaction records tied to DANA, OVO, GoPay or QRIS are retained for the period mandated by applicable financial-record rules, then permanently deleted.

Third-Party Sharing Policy

We share data with payment processors — DANA, OVO, GoPay, QRIS — only to complete your transaction. We do not share your personal details with advertisers, data brokers, or any unaffiliated marketing parties.

Account Security Controls

Your account is protected by password hashing and optional two-step verification. Any login attempt from an unrecognised device triggers an email alert to your registered address, giving you immediate visibility of access events.

Data Correction and Deletion Rights

You have the right to request a copy of your stored data, correct inaccurate fields, or ask for deletion where no legal retention obligation applies. Submit your request via the in-account form or email; we resolve it within 5 business days.

Your Privacy Questions Answered

The questions below cover the situations our account holders in Indonesia ask about most — from how payment data is stored to how quickly we act on a deletion request. If your question is not listed here, reach out via live chat or the in-account privacy form.

We collect your name, email address, and the payment identifier for your chosen method — DANA, OVO, GoPay or QRIS. We also log device identifiers and IP addresses for security purposes. We do not collect more than is operationally necessary.

No. We store only the transaction reference and timestamp that your payment provider returns after a transfer is confirmed. Full wallet credentials or PINs are never passed to or stored on our servers at any point.

Session logs are purged after 90 days. Payment records linked to DANA, OVO, GoPay or QRIS are kept for the period required by applicable financial-record rules, then permanently deleted. You can request a schedule of specific categories at any time.

Yes. Submit a data-access request via Account Settings → Privacy & Data, or email our privacy inbox from your registered address. We will deliver a readable summary of your stored data within 5 business days of receiving your request.

Use the in-account Privacy & Data form or contact us by email. Include the specific fields you want corrected or removed. Where no legal retention obligation applies, we will complete the deletion and confirm it to you in writing within 5 business days.

We share data only with the payment processors — DANA, OVO, GoPay, QRIS — required to complete your transactions. We do not sell, rent or pass your personal information to advertisers, data brokers or unaffiliated marketing companies.

Yes. Visit Account Settings → Cookie Preferences on desktop or mobile to adjust analytics and marketing cookies. Essential session cookies must remain active to keep your login session secure and functional; all other categories can be toggled off.

Related Pages

mg4d login Indonesia FAQ About Us Register mg4d login Login